What if your ISO certificate was taken away?
ISO 9001 certification means that your company commits to maintaining high quality. Forever.
If you neglect this commitment, your ISO 9001 certificate will be taken away.
Take Awesome Automotive Supplies for example (name changed on purpose). They got their certificate 3 years ago.
At first everyone was energized and happy. Management was happy that the entire organization spoke the same language, there were a series of accomplishments, the effectiveness of the entire organization increased and the quality of the products improved.
Then, after the first year, things started slowly going downslope. The internal audits were irregular and sloppy. The quality of the products deteriorated. Customers started complaining.
Finally, Awesome Automotive Supplies lost their biggest client.
A little bit later their ISO 9001 certificate was taken away by the certification body.
They are still in business but lost half of their market share and, most importantly, their reputation is now questionable.
Moral of the story: An ISO 9001 certification looks good on the wall, but if there is no commitment, it is only a matter of time before clients begin to look elsewhere and the certificate is taken away.
And with the ISO 9001 certificate there goes the business’ reputation.
With comparable services and products on the market, your reputation could mean all the difference.
But maintaining an ISO 9001 certification is a challenge
You need to make sure that you’re always ready for an audit when the time comes.
You need to perform internal audits regularly to maintain the quality of your products and keep your customers happy.
You need to commit to improving your products and services continuously.
Once you neglect that commitment, it’s very hard to catch back up. You will have to double the work.
All of this is constant pressure on you as a small business owner.
Don’t worry about losing your ISO 9001 certificate
Join our Annual ISO 9001 Support Program and:
- be always prepared for your annual surveillance audits
- reduce the time away from the job for internal audits
- rely on the help of an ISO consultant with 10+ years of experience
- make sure you maintain the high quality of your products
- make sure you keep your customers happy
- be calm that your company will remain ISO 9001 compliant and your reputation will be intact
We will do all the work around keeping your ISO 9001 certificate:
- Internal Auditing
- Facilitating management review
- Document updates
- Assistance with corrective and preventive actions
- On-site support for surveillance audits
- Responding to audit findings
- Employee training
How much does it cost?
You can find out how much the Annual ISO 9001 Support Program will cost for your business in just 2 minutes.